Question 1

What size saunas do you have available?

Accepted Answer

We have any model to fit your needs, including 1, 2, 3, and 4 person saunas, from rectangular to corner styles. 
Sizes range from 40W" X 36D to 71W X 54D and are perfect for any room in your home or business.  Backrests are included with all our models.

Question 2

Do I have to pay extra for shipping and delivery? How long will it take to be Delivered?

Accepted Answer

Shipping and Delivery is FREE and includes driveway or curbside delivery, depending on conditions and ease of access. That is up to a $450 saving.
We ship fast too; you will receive your sauna within 3 to 8 business days from the placement of your order with us.

Question 3

What is included?

Accepted Answer

Sauna Health Store saunas include: Waterproof carbon floor heaters, interior and exterior soft touch control panels, interior reading lights, exterior decor lighting on most models, 180 ½ full swing extra thick tempered glass doors and windows, hidden fastener or brushed brass buckle assembly system with decorative molding and an AM/FM/MP3/CD       player with MP3 (iPod) input and stereo speakers. Our PRO Series Sauna Radios are Bluetooth Compatible.

Question 4

Why purchase a sauna from SaunaHealthStore.com? What is your service/sauna warranty?

Accepted Answer

Our saunas and service are superior in every way to what you will find in the marketplace.  We are the sauna consultant experts!  We are committed to making sure you are 100% satisfied at every level during and after your sauna purchase.  Our business is based on referrals; you will be taken care of!  Our warranty is lifetime on the cabinet and carbon heaters, power pack, control unit, control panels and lighting.  We even have a lifetime warranty on the Radio/MP3/CD player and speakers.  Even with our low prices, we offer the best warranty in the industry.

Question 5

Do you install as well?

Accepted Answer

We can professionally install your new sauna for a nominal fee or you can set it up on your own. It is not a problem to walk you through the install process by phone.  All of our saunas take about an hour to assemble and install.

Question 6

Are your saunas safe and do your saunas have any certification?

Accepted Answer

Our saunas are safe. Non toxic water based glue is used sparingly in our saunas, mainly at the joints. The wood cabinet is expertly nailed and hand sanded to a smooth natural finish. All are 100% Canadian Hemlock wood. Our saunas have been scrutinized and tested at the highest levels and electrically certified by CETL & ETL Labs.

Question 7

What temperature should I set my sauna at and how long per session?

Accepted Answer

The optimal temperature setting should be between 100F to 130F for maximum health benefits. Recommended session times are between 15 and 30 minutes but you can go longer when acclimated, depending upon your health level.

Question 8

Why are carbon fiber heaters better than ceramic heaters?

Accepted Answer

There are no hot spots and the heat is more evenly distributed throughout the sauna cabin. Carbon panel heaters are the newest technology and the heating elements have been proven to last much longer.  Infrared energy is not only safe, but is also highly beneficial for our bodies and currently used by physicians and health professionals around the  world.

Question 9

What is the difference between traditional saunas and Far Infared Saunas?

Accepted Answer

Traditional saunas use steam to heat the air inside the sauna, which then heats your body until you begin to sweat. 
In order for this to be effective, temperatures must reach upwards of 190 degrees Fahrenheit.  Infrared saunas only need a temperature from 100F to 130F to obtain the same effect.  These lower temperatures make the environment more enjoyable, while allowing you to breathe easier, thus creating a much more comfortable and satisfying sauna session.

Question 10

How much does it cost each month to operate my sauna? Is far infared saunas efficient?

Accepted Answer

Carbon far infrared heaters are extremely efficient and cost very little to operate each month.  1 hour of sauna usage costs from 10 to 20 cents, which is around $5 a month to operate if you use it every day.  All of our saunas use 110/120 volt plug in the wall power.  The wattage ranges from 1450 watts (12A) to 2300 watts (20A) depending on the model.

Question 11

What is the warranty on our saunas?

Accepted Answer

We have a Lifetime 'No Hassle' Warranty on the Structure and all Electronics. If you ever have a part that needs to be replaced within the warranty period, contact us so we can send a new part to you promptly.  We are not going to ask you to spend money to send in the original part first, or make you pay for the parts return shipping to you.

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