SHIPPING POLICY

I’m a shipping policy section. I’m a great place to update your customers about your shipping methods, packaging and costs. Use plain, straightforward language to build trust and make sure that your customers stay loyal!

WARRANTY

Lifetime Warranty Includes:

Heaters, All Electrical, Workmanship and Stereo/Radio

 

Lifetime warranty for all Sauna Health Store saunas is limited to the original purchaser. Warranty is not transferable between parties. The warranty is deemed void if the sauna has been misused, altered, exposed to water or left to the elements of weather.  Deviation of operation or maintenance of the sauna in regards to the owners/operators manual will void the warranty. The warranty extends only to the manufacturing defects and does not cover the damages resulting from mishandling or misuse of the sauna by the purchaser. Proof of purchase from Sauna Health Store LLC. must be provided. Please send in your Warranty Card found on the back page of the owners/operators manual along with a copy of the top half of your Sales Order Invoice within 60 days of receiving your sauna to register your Limited Lifetime Warranty with the Manufacturer.

Sauna Health Store LLC. and its subsidiaries and/or associates shall not be held responsible for any misuse of the sauna by the customer. Sauna Health Store shall not be held liable for any damage and/or injury caused by customer misuse of product. Sauna Health Store LLC. and any of its subsidiaries and/or associates do not provide medical guidance or diagnosis. It is always recommended that you contact your physician for advice.

CARING FOR YOUR SAUNA

Sauna Health Store uses the highest quality A++ grade Clear (no knots) Canadian Hemlock or Canadian Cedar. Although our saunas are manufactured with high quality wood, it is still a product of nature. Minor cracks in the wood may form over time, which is considered normal. All wood products are susceptible to scratches and minor dents. This is normal and will not affect the operation of your sauna. Even though our wood has been pre banded before being kiln dried, a certain amount of expansion and contraction occurs in the wood within a sauna. Wood is a living material that continues to respond to climate conditions, even after being manufactured into a sauna. Variations in the color or grain, and irregularities such fine cracks are part of the natural beauty of the wood and in no way should be considered defects. Prior to shipping, the wood is inspected for consistency, color and quality.                    

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